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May 28, 2024Strategic Design Research JournalOpen Access

Mapping Temporal Experience: accounting for felt time in service design

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Authors

MMMichael Arnold MagesSNStephen T. Neely

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Mages et al. (2024) studied this question.

synapsesocial.com/papers/68e68365b6db64358760be2fhttps://doi.org/10.4013/sdrj.2023.161.10
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