Consumer Perspectives on New Shopping Experiences: Assessment of Emerging Shopping Models and Modes

Global shifts in consumer perceptions have created both unrealized development potential and difficulties in retaining customers' "stickiness" with shop websites.Online customer experience has become a key difference for long-term business advantage in this environment.This study assessed consumer perspectives on new shopping experiences and research into different new shopping models or modes.Data was collected from 240 customers and retailers in Greece using a survey questionnaire.It was found out that new shopping models have a positive impact on consumer shopping experience.It was revealed that the different perspectives of customers towards the shopping models and modes positively influence consumer's shopping experiences.The study showed that several features of internet buying improve the way consumers feel about their purchasing experiences.Creating realistic language through consumer shopping has shown to be an efficient and effective method that has yielded significant data in the past.The results indicate that in order for customers to keep up with the various evolving trends in the retail industry, they need to pay more attention to the new shopping methods.