Disney theme parks, created from the vibrant tapestry of animated films, characters, and their iconic stories, offer visitors a range of thrilling entertainment facilities, performing arts, culinary services, and shopping experiences, drawing numerous visitors worldwide. Currently, there are six Disney theme parks globally, with three located in Asia. A thorough understanding of visitor satisfaction within these theme parks is crucial for optimizing park operations and enhancing the quality of guest services. Leveraging big data technology allows for a comprehensive and objective insight into visitors
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Lyu et al. (2024) studied this question.
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