How management information systems might add value to the decision-making process in organizations

The management information systems are a fundamental issue of the decision-making process in any organization. So, the main motivation for this study was to understand how management information systems might or might not add value to the decision-making process within organizations. To carry out this study, authors have mainly focused on key concepts such as “Management Information System (MIS)” and “decision-making process” through an extensive review of bibliography and papers seeking to delimitate the state of art regarding the identification of their theoretical frameworks. The literature review confirmed that the main mechanism in which management information systems might add value to the decision-making process goes beyond the process itself, helping organizations to make better decisions based on data not on guesses. Another conclusion is that, while strengthening and improving the managers’ decisions, it facilitates and improves communication and collaboration. They seem to play a crucial role in enhancing the decision-making process having impact in the organizations’ performance at all levels. Finally, for suggestions of future studies, researchers should analyze more deeply the effectiveness of the three performance indicators for measuring such contributions of MIS to the decision-making process: speed, precision, and complexity.