Open innovation at the digital frontier: unraveling the paradoxes and roadmaps for SMEs' successful digital transformation

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Successful digital transformation hinges on accessing external resources and reorganizing internal processes, creating a clear roadmap for SMEs.
Three distinct paradoxes affecting SMEs during their digital transformation journey are identified, highlighting key challenges they face.
Using the AIM-R framework, the analysis is based on insights from 10 SMEs across Europe, focusing on their technology adoption experiences and strategies employed to overcome challenges and tensions in the process of digital change in their organizations. This analysis suggests a unique perspective on how SMEs can navigate complex digital landscapes, emphasizing the significance of tailored managerial actions.

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Identifies managerial actions for digital transformation in SMEs, suggesting routes for successful technology adoption.

Appio et al. (2024) studied this question.

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