The integration of AI (Artificial Intelligence) in healthcare has witnessed significant advancements, contributing to improves patient experiences. This study introduces an AI chatbot designed specifically for medicine ordering, aimed at enhancing accessibility, efficiency, and user satisfaction in the healthcare sector. The chatbot uses Natural Language Processing (NLP) to understand and respond to user needs related to medicine orders. By using a traditional relational database of pharmaceutical information, the chatbot provides accurate details on various available medicines. The chatbot offers a user-friendly interface accessible via various platforms such as web applications, making it convenient for users to interact and place medicine orders. Users can efficiently place medicine orders through the chatbot interface, which facilitates a efficient ordering process. Additionally, the chatbot provides real time order tracking, keeping users informed about the status and tracking orders. By introducing and AI Chatbot for medicine ordering, this research aims to revolutionize the healthcare industry’s approach to medication management. This research work represents the Chat flow, components of a chatbot, Implementation using Dialogflow. Keywords-Chatbot, Artificial Intelligence, Dialogflow, Advantages.
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Dr Shankar Gowda S R (2024) studied this question.
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