What type of study is this?

This is a Quantitative Study study.

Logistic barriers to accessing care among adolescents and young adults with acute lymphoblastic leukemia: A secret shopper study.

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Secret shopper study reveals significant barriers in scheduling oncology appointments for AYAs, underscoring the need for improvement.

Significant barriers exist for AYAs with ALL accessing oncology appointments, complicating their care process.
Out of 411 facilities called, 9% provided no scheduling information despite multiple attempts, revealing gaps in accessibility.
67% of facilities were reachable for scheduling, but 36% required two or more attempts, indicating inefficiencies.
Over half of the facilities necessitated physician referrals or medical records to schedule an initial appointment, limiting timely access.

Greenwald et al. (2025) studied this question.

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