This study investigates the perceptions of job seekers regarding the effectiveness and reliability of job portals as a recruitment platform. With the proliferation of online job search platforms, understanding job seekers' perspectives is crucial for both employers and job portal operators. Through a mixed-method approach involving surveys and interviews, this research delves into the preferences, concerns, and experiences of job seekers utilizing job portals. Initial findings suggest a mixed perception among job seekers, highlighting factors such as platform usability, trustworthiness of job listings, and the relevance of job matches. The study aims to provide insights for improving job portal functionalities and enhancing the overall recruitment experience for both job seekers and employers.
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RM et al. (2024) studied this question.
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