Development of an Artificial Intelligence based Counseling Assistance Platform for College Students

The demand for psychological counseling among college students is constantly increasing, while the availability of traditional counseling services remains limited. To address this gap, this study presents the development of an artificial intelligence (AI)-based counseling assistance platform tailored for college students. The platform is designed to enhance psychological counseling services through the integration of AI and related network technologies. The research focuses on psychological counseling dialogue mode, ontology graph construction, user intention understanding, and an intelligent conversation engine. Key technologies and algorithms utilized in the development of the platform are introduced, including a psychological counseling dialogue structure model, an ontology extraction algorithm based on the BERT model, a joint extraction strategy for discovering entities and relationships in psychology, and a hybrid network intent recognition model. The platform aims to enhance students' counseling experience, making it more accessible, timely, and personalized.