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The traditional system of issue reporting has heavily relied on manual processes that require users to register their complaints with the authorities. This method is time-consuming and often results in inefficiencies due to the lack of a centralized and transparent mechanism. Our idea revolutionizes the traditional approach by employing a cutting-edge solution that grants users the ability to report and track issues directly and effectively, paving the way for a new era of seamless and transparent issue reporting. The latest technological advancements encourage the convergence of various technologies, seamlessly integrating application development, machine learning features, and cloud computing.
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Singh et al. (2024) studied this question.
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