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Synapse
April 5, 2026Open Access

Crowdsourced Civic Issue Reporting and Resolution System

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Authors

SGSomen Diliprao GadekarVTVedant Neeraj ThakareRSRadhika Vilas Sable

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Overview

This web-based application improves communication and accountability between citizens and government authorities.

Key Points

  • The aim is to enhance citizen engagement and streamline issue reporting to local authorities.
  • Developed a web-based platform with modules for users, departments, and admin
  • Implemented email verification for user registration and updates
  • Provided a system for tracking complaint progress and user feedback
  • Enabled departments to manage and resolve complaints with status updates
  • Utilized MD5 hashing for secure storage of user passwords
  • Users can actively report issues, track their complaints, and receive timely feedback
  • Departments effectively manage complaints, reducing resolution times
  • Admin monitors complaint statuses to ensure accountability and timely responses
  • The system enhances civic engagement by promoting transparency between citizens and administrators

Cite This Study

Gadekar et al. (2026) studied this question.

synapsesocial.com/papers/69d1fd73a79560c99a0a37d0https://doi.org/10.5281/zenodo.19402303
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Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1A Research Paper on Crowdsourced Civic Issue Reporting and Resolution System2026
  2. 2CivicAI: A Web-Based Civic Complaint Management System for Smart Governance2026
  3. 3Web based Smart City Compliant Monitoring and Resolution System2026
  4. 4Predictive Visualization of Community Municipal Challenges2025
  5. 5SiliconSahaaya: An AI-Powered Smart Civic Grievance Management System2026