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Synapse
April 15, 2026Open Access

Web based Smart City Compliant Monitoring and Resolution System

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Authors

AKAssistant Professor K.KarthickRR.MounishMM.Sanjay

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Overview

A web-based system enhances citizen engagement and improves service delivery in urban management, indicating effective governance.

Key Points

  • This research aims to develop a digital solution to streamline urban service complaint management and resolution.
  • Development of a web-based interface for citizen complaints
  • Classification and routing of complaints to appropriate authorities
  • Implementation of real-time tracking for complaint status
  • Incorporation of administrative modules for issue prioritization
  • Usage of a centralized database for data storage and analysis
  • Improved response times for urban service complaints
  • Enhanced citizen engagement through automated notifications
  • Increased transparency and accountability in service delivery
  • Ability to identify and analyze recurring urban issues

Cite This Study

K.Karthick et al. (2026) studied this question.

synapsesocial.com/papers/69df2c62e4eeef8a2a6b1821https://doi.org/10.5281/zenodo.19553472
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