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The healthcare sector is a critical component of a well-functioning society that formed any society, we can depend on it and is responsible for maintaining the health of the people, and to offer them the services they need. The nature of healthcare is such that it is a service on which the health of human beings depends and helps them to live a healthy life without suffering. Quality is something that is universally desired by individuals in every kind of product or service. However, there is no aspect of society in which quality is as essential as in healthcare because if the person has a good health he will do his best to serve his society and he will be a benefit citizen to his society and country. Poor quality of services in healthcare can be the cause of physical harm or even death for a patient. As such, the ramifications of quality are nowhere as serious as in the particular domain of medicine and healthcare.
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Hussein et al. (2024) studied this question.
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