Optimizing Population Administration Services Through Klampid New Generation in Jemurwonosari Sub-district Surabaya City

This research aims to describe and analyze the Optimization of Population Administration Services through Klampid New Generation (KNG) in Jemurwonosari Village, Surabaya City. This research uses descriptive qualitative research methods. The research results show that there are 3 indicators for optimizing Population Administration Services through Klampid New Generation in Jemurwonosari Village, Surabaya City, namely objectives, alternative decisions, and limited resources. The objective indicator in terms of maximizing the New Generation Klampid in Jemurwonosari Village, Surabaya City is implementing services at the RW Hall every day and specifically on Tuesdays, population administration services are carried out until 20.00 WIB. In terms of minimizing service time, after the documents submitted by residents are ready, they will be automatically sent via WhatsApp by Government and Public Services staff at Jemurwonosari Village, Surabaya City so that residents can print them independently.