Purpose This study examines the impact of “Change in Direction,” a counseling approach for long-term social assistance recipients in Switzerland. Method The results of the study are based on a randomized controlled trial ( n intervention group = 31/32, n comparison group = 50/48). Outcome measures were obtained from a two-wave survey and administrative data. Results The intervention increased clients’ mastery (= experience of competence, β = .46, p = .038) and vitality (= one aspect of well-being, β = .61, p = .008), reducing the gap with the general Swiss working age population by 35% and 54%, respectively. However, the intervention did not increase clients’ general life satisfaction or earnings, nor did it reduce health expenditures or cash transfer receipt. Discussion Findings show that goal-oriented counseling can improve feelings of competence and well-being among long-term welfare recipients but that it cannot improve labor market outcomes and financial self-sufficiency.
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Kessler et al. (2024) studied this question.
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