Job Satisfaction and Motivation towards Employee Retention in Multinational Companies in Klang Valley: A Post-Pandemic Research

This study explores the relationship between job satisfaction, motivation, and employee retention in multinational corporations in Malaysia's Klang Valley, especially after the pandemic. The research uses a quantitative approach, distributing questionnaires among selected recipients, resulting in a response rate of 83.8%. The results show a positive correlation between job satisfaction, motivation, and retention among multinational companies in the Klang Valley. Key drivers of job satisfaction and motivation include job security, maintaining work-life balance, and providing career development opportunities. The pandemic has significantly impacted employee retention, prompting the adoption of strategies like remote work, flexible schedules, and employee well-being initiatives. The study emphasizes the importance of prioritizing employee satisfaction and retention, ensuring job security, fostering work-life equilibrium, and offering career advancement pathways. The study also highlights the need for remote work arrangements and wellness programs in response to the pandemic's effects. The findings offer valuable insights and actionable recommendations for enhancing employee retention strategies within multinational companies.