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Leaders play a vital role in demonstrating altruism by offering assistance without expecting reciprocation, voluntarily. They are expected to address organizational challenges by effectively communicating with their team members. Moreover, leaders can cultivate empathy, which is crucial for understanding employee performance dynamics. However, repetitive tasks can hinder performance, leading to boredom and decreased loyalty. This study aims to ascertain whether communication or the utilization of information technology has a greater impact on leader performance. It seeks to underscore the importance of maintaining professionalism to achieve balanced performance. Employing a quantitative descriptive approach, this research relies on a questionnaire as the primary data source. Multiple Regression Analysis is employed to elucidate the relationship between the variables: Transformational Leadership (X1), Communication (X2), Use of Technology (X3), and Performance (Y). The research focuses on Bumdes employees in the Tanggulangin District, utilizing purposive sampling to ensure adequate respondent selection.
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Suryanto et al. (2024) studied this question.
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