October 9, 2025

Navigating the Digital Frontier: Challenges and Prospects of E-Commerce Integration in India's Banking Sector

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Analysis uncovers complexities of e-commerce adoption in banking, highlighting cybersecurity and digital divide issues.

The integration of e-commerce in India's banking sector enhances convenience and efficiency, but also brings challenges.
Challenges such as cybersecurity issues and customer adoption barriers hinder the full potential of e-commerce solutions.
Comprehensive analysis reveals the need for robust infrastructure and regulatory policies to support e-commerce in banking.
Digital literacy initiatives are essential for bridging the digital divide and fostering an inclusive banking ecosystem.

Iyer et al. (2025) studied this question.

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