The Effect of Customer Relationship Management (CRM) on Customer Satisfaction and Customer Loyalty at the SMEs

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Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

1. 1THE EFFECT OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM) ON IMPROVING CUSTOMER SATISFACTION: A CASE STUDY AT SAREN FROZEN MART2024
2. 2The Influence of Customer Relationship Management (CRM) and Service Quality on Customer Satisfaction at the Bengkalis Chamber of Commerce and Industry2024
3. 3The Effect of Product Innovation and Customer Relationship Management on Satisfaction Mediated by Purchasing Decisions in the Coffee Shop Industry2024 · 2 citations
4. 4The Impact of Customer Relationship Management on Customer Loyalty with Customer Satisfaction as a Mediating Variable at Telkomsel Partner Outlets in Banjar City2025
5. 5A Study on the Effectiveness of Customer Relationship Management (CRM) Strategies on Customer Loyalty with Reference to ESAF Small Finance Bank at SalemCross-Sectional Study · 2026