Perceptions of Pre-service Kindergarten Teachers on Using ChatGPT to Support English Learning: A Mixed-Methods Study in Vietnam

The purpose of this study is to explore the perceived advantages and disadvantages of using ChatGPT to support English learning among pre-service kindergarten teachers at beginner proficiency levels. The study collected data from both questionnaires and semi-structured interviews. Results show that ChatGPT is perceived as a valuable tool for English language learning, providing quick answers, easy access, and great convenience, as well as personalized help and support in developing language skills. Participants emphasized reduced anxiety and increased motivation, confidence, and self-determination in learning. The results also reveal several drawbacks, including inconsistent or unclear responses, difficulty asking the right questions, information overload, technical limitations, and the risk of excessive reliance on the tool. As a result, equipping low-proficiency learners with basic AI digital literacy, including critical thinking and effective prompt creation, is very necessary to ensure the effective integration of ChatGPT into teaching practices. Besides, the paper discusses the teaching implications and further research to enhance English language education through ChatGPT for beginning-level learners.