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October 17, 2025American Journal of Social Sciences and HumanitiesOpen Access

Relational versus instrumental pathways of apology: The roles of performative sincerity, strategic presentation, and trust restoration in behavioral outcomes of relationship Repair

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Authors

QZQi ZhangBeijing Foreign Studies University

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Overview

Survey analysis reveals that performative sincerity affects trust restoration and behavioral outcomes, suggesting effective apology strategies.

Key Points

  • Performative sincerity significantly influences behavioral outcomes through trust restoration, accounting for 72.5% of its total effect.
  • In contrast, strategic presentation has a direct effect on behavioral outcomes but lacks significant mediation from trust restoration.
  • Each apology form operates through distinct pathways: performative sincerity promotes sustainable reconciliation while strategic presentation drives immediate outcomes.
  • The findings highlight the importance of aligning apology strategies with long-term relationship repair goals.

Cite This Study

Qi Zhang (2025) studied this question.

synapsesocial.com/papers/68f199b7de32064e504dc69dhttps://doi.org/10.55284/ajssh.v10i2.1608
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Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1Walk the Talk: The Effects of Apology and Reparation After Acts of Prejudice2025
  2. 2Repairing damaged professional relationships with leader apologies: An examination of trust and forgiveness2024 · 1 citations
  3. 3Selecting trust repair strategies: The case of privacy breaches in smart service systems2026 · 3 citations
  4. 4Walk the Talk: The Effects of Apology and Reparation After Acts of Prejudice2024
  5. 5No Excuses: An Empirical Case for Mortification and Corrective Action2026