Quantitative analysis finds skills gap and job satisfaction significantly influence employee performance at a bank, suggesting vital factors for improvement.
This study aims to analyze the influence of skills gaps, work-life balance, and job satisfaction on employee performance at PT. Bank Perkreditan Rakyat Delta Artha Kencana. This study used a quantitative approach with an explanatory design and multiple linear regression to examine the relationships and influences of these variables. Data were collected through questionnaires distributed to 52 bank employees, using a saturated sampling technique. The study findings indicate that skills gaps, work-life balance, and job satisfaction significantly influence employee performance. Specifically, improving employee skills through appropriate training, maintaining a balance between work and personal life, and creating a supportive work environment can improve overall performance.
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Wibowo et al. (2025) studied this question.
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