Systematic Review of the Role of User Training in the Successful Implementation of ERP: Analysis of Best Practic-es, Impact, and Challenges using the PRISMA Method

This study aims to systematically review the role of user training in the successful implementation of Enterprise Resource Planning (ERP) systems. The PRISMA approach is used to select and analyze ten scholarly articles published between 2020 and 2025. The main focus of the research includes best practices in training, its impact on organizational performance, as well as challenges and considerations in its design. The findings indicate that role-based, continuous, and contextual training can enhance user readiness and system effectiveness. Training also contributes to improved work efficiency, user satisfaction, and successful ERP system adoption. However, challenges such as limited digital literacy, organizational culture, and resource constraints remain barriers to its implementation. This study emphasizes that user training is a strategic element that must be thoroughly and integratively designed in every stage of ERP implementation.