Explores how assessment center technology improves competencies in civil servants, suggesting enhanced management practices.
The effectiveness and quality of the public administration system depend on the qualifications of civil servants and their professional competencies. The model of a professional, pragmatic state, adhering to the principle of "listening", "service", and "people first", requires the development of professional competencies and personal qualities of civil servants. The purpose of the article is to explore the possibilities of using a modern assessment center tool to identify and develop talented personnel in improving the public administration system. One of the most promising ways is a competence-based approach. The competence approach is an integrative tool for human resource management and allows you to synchronise various areas of work with the personnel reserve: selection and selection of candidates, motivation and development. To achieve the goal, the assessment of personnel assessment tools, including the advantages of the assessment centre, is given. The scientific article examines the essence of assessing the competence of capable civil servants in the public administration system of the Kazakhstan within the framework of the competence model developed jointly with the Presidential Administration and the Agency of the Republic of Kazakhstan for Civil Service Affairs, such as leadership, decision-making, proactivity, analysis and problem solving, as well as persuasiveness, its main tools. The possibilities of developing the assessment of personnel competencies are being studied. The research was guided by the methods of analysis, synthesis, observation, and comparison of scientific research. The idea of publishing the article arose as a result of the author's participation in competency assessment projects conducted under the leadership of the Academy of Public Administration under the President of the Republic of Kazakhstan. The results of the assessment were obtained as research materials.
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Tulaganov et al. (2025) studied this question.
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