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November 18, 2025The Journal of Clinical Ethics

Defending Dubler’s Legacy: Relocating the Role of Conflict Management from the Ethics Consultation Service to Patient and Guest Relations

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Authors

AFAutumn FiesterAFAutumn Fiester

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Overview

The transition highlights the role of mediators in conflict management among patients and providers, suggesting improved support for ethics consultation services.

Key Points

  • Explore the role of conflict management in clinical ethics consultation and its future in patient relations.
  • Analysis of the current landscape of clinical ethics consultation and conflict management
  • Review of skills training among ethics consultants for mediation
  • Examination of conflict resolution challenges in healthcare settings
  • Conflict management is perceived as disconnected from clinical ethics consultation to some ethics consultants
  • A growing need for mediation skills in addressing patient-provider conflicts
  • Proposing Patient and Guest Relations as a more suitable locus for conflict management in healthcare

Cite This Study

Fiester et al. (2025) studied this question.

synapsesocial.com/papers/6924feebc0ce034ddc3518dchttps://doi.org/10.1086/737393
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Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1Dialogic Engagement and the Epistemic Norms of Bioethics Mediation2025
  2. 2A Great Gift … with Great Caveats: Bioethics Mediation versus Bona Fide Mediation2025
  3. 3Nancy Dubler’s Contributions to Clinical Ethics Consultation2025
  4. 4Mediation of Medical Distrust due to Racial Injustice: The Legacy of Nancy Dubler2025
  5. 5Medical–Bioethical Mediation as a Potential Governance Innovation for Sustainable, Efficient, and Resilient Healthcare Systems2026