FinTech Adoption in Digital Banking: A Study on Customer Perspectives in Bangalore (“An Analysis Based on Secondary Data”)

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Most customers prefer FinTech for convenience and time-saving benefits, but adoption varies widely.
Concerns about data security and privacy limit adoption among older customers in Bangalore.
Analysis based on secondary data reveals trends in customer attitudes and satisfaction with FinTech.
Improving trust and enhancing security may promote wider FinTech usage in the region.

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Analysis shows customer awareness impacts FinTech adoption in Bangalore, highlighting trust and security concerns.

Ahmed et al. (2025) studied this question.

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