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November 10, 2025International Journal of Information TechnologyOpen Access

Contextualizing mGov in the digital age: a moderated model of mGov adoption using eGov experience and social media attitude

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Authors

SHSunith HebbarKKKB KiranRPRajesh R. Pai

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Overview

Analysis reveals social media attitude impacts behavioral intention for mGov adoption, suggesting government should consider user perceptions.

Key Points

  • Adoption is significantly influenced by trust, social influence, and perceived image in government services.
  • The analysis involved 1101 responses collected via a questionnaire assessed with covariance-based structural equation modeling.
  • Moderation effects indicate variations in behavioral intention are linked to differences in social media attitudes among users.
  • Findings underscore the relevance of social media perceptions for effective m-government service implementation.

Cite This Study

Hebbar et al. (2025) studied this question.

synapsesocial.com/papers/69253a1ec0ce034ddc3570dahttps://doi.org/10.1007/s41870-025-02783-8
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Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1Influence of Citizens’ Social Media Usage on e-Government Adoption: The Mediating and Moderating Roles of Psychological Factors2025
  2. 2Determinants of Citizens' Use of m‐Government Services: An Extended <scp>UTAUT</scp> Model2026
  3. 3User-centred exploration of m-governance adoption: identifying and analysing determinants2024 · 7 citations
  4. 4Culture and law enforcement influence on m-government adoption: An exploratory study2024 · 7 citations
  5. 5Factors Influencing User Perception and Adoption of E-Government Services2024 · 25 citations