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Improving access to rheumatology care: Evaluation of a rheumatology electronic consultation program

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Evaluation reveals improved efficiency and pharmacotherapy initiation in underserved populations via eConsults.

eConsults led to improved efficiency in specialty care delivery and reduced travel burdens for patients.
Internal eConsults completed 75% electronically and within 3 days, showing trip reduction.
Utilization outcomes indicated comparable initiation rates of pharmacotherapy for referrals related to rheumatoid arthritis.
Education and system integration efforts are critical for maximizing the impact of eConsult programs.

Billups et al. (2025) studied this question.

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