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December 8, 2025Journal of Business EthicsOpen Access

Under Pressure to Comply: How Neoliberal Governance Affords Consumer Self-Responsibility

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Authors

RBRobin BankelCSCecilia Solér

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Overview

Qualitative analysis reveals austerity leads to expanded responsibilities for consumers in care services, highlighting ethical dimensions of neoliberal governance.

Key Points

  • Consumers face increased responsibilities under neoliberal governance, especially in essential care services.
  • Findings indicate that austerity measures create coercive demands on consumers for service management.
  • Analysis draws on qualitative insights from personal assistance services for functionally impaired individuals.
  • The study's findings call for ethical considerations in the context of neoliberal market relations.

Cite This Study

Bankel et al. (2025) studied this question.

synapsesocial.com/papers/693624ad4fa91c937236c5d8https://doi.org/10.1007/s10551-025-06215-2
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