Structural-Functional Analysis of Group Operator Activity in Organizational Control Systems

The article presents a scheme for designing and evaluating group activities of operators in ergatic systems, grounded in the systemic-activity approach. The description is built on four levels (morphological, functional, informational, organizational), taking into account both formal and informal small-group structures. The paper categorises systematically five cooperation models and five functional topologies, illustrating their possible integration based on mutual task dependencies and limitations of communication channels; defines the thresholds of manageability and homeostasis mechanisms (escalation, duplication, independent cross-checking, predefined scenarios for switching between centralized and network modes). The authors introduce operationalized metrics and an integral efficiency index (IEI) for group operator activity, supplemented by ethical-risk admission criteria; establish “channel passports” and routing rules, translating compatibility and the reliability requirements into interaction regulations. The framework links typology with practical design and sets a roadmap for implementing and monitoring. The work determines manageability thresholds and homeostasis mechanisms (including escalation, duplication, independent cross-checking and pre-planned scenarios for mode switching); specifies operational indicators and data sources; eliminates the methodological gap between classification and project practice, ensuring a smooth transition from analysis to configuration of structure, channels, roles, and monitoring procedures.