Synapse
⌘+K
Synapse
PulseExploreClubsResearchersJournals
Instagram
HomeClubsExplore
December 1, 2025Open Access

Issues and challenges of adoption of online banking from consumers' perspective

View Full Paper
Ask AI
Bookmark
Share

Authors

BMBegum, Mahmuda

Discussion

Loading...

Member takes

Implication

Qualitative research using semi-structured interviews reveals barriers to technology acceptance in Bangladesh's banking sector, indicating the need for improved consumer trust.

Key Points

  • Consumer trust in online banking is critical for acceptance and use in Bangladesh's banking sector.
  • Qualitative research through semi-structured interviews highlights issues influencing consumers' perception of trust.
  • Barriers such as outdated systems and communication issues hinder the adoption of online banking services.
  • Improving customer confidence is essential for the expansion and reliability of banking technology in Bangladesh.

Cite This Study

Begum, Mahmuda (2025) studied this question.

synapsesocial.com/papers/69402c4d2d562116f29029a9https://doi.org/10.5281/zenodo.17777079
View Full Paper
Ask AI
Bookmark
Share

Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1Issues and challenges of adoption of online banking from consumers' perspective2025
  2. 2Factors Affecting the Internet Banking Adoption among Professionals in Bangladesh2024
  3. 3Bank becomes cashless: Determinants of acceptance of mobile banking (fintech) services among banking service users2024 · 8 citations
  4. 4Exploring e-banking services: A comprehensive analysis2025 · 2 citations
  5. 5Factors Affecting the Intention to Use Digital Banking2024 · 5 citations