What question did this study set out to answer?

This research aims to understand how managers' actions impact employees' learning processes during strategic changes in SMEs.

February 5, 2026Knowledge and Process Management

Controlling Organizational Learning Processes During Strategy Change in Small‐ and Medium‐Sized Enterprises

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Authors

YMYuji MorikawaToho University SIShuichi IshidaTohoku University

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Implication

Action research investigates how managerial actions shape employee learning during strategy changes in SMEs, suggesting implications for management efficiency.

Key Points

This research aims to understand how managers' actions impact employees' learning processes during strategic changes in SMEs.
Conducted longitudinal action research over 7 years in a Japanese IT SME
Collected data through semi-structured interviews, field observations, and document analysis
Employed thematic analysis to identify patterns in organizational learning
Engaged an external consultant to review coding and validate themes
Identified the dual-loop learning state where new and old learning coexist
Demonstrated the influence of managerial actions on employee learning mechanisms
Proposed a framework extending Argyris' theory applicable in SMEs with diverse governing values

Cite This Study

Morikawa et al. (2026) studied this question.

synapsesocial.com/papers/69843583f1d9ada3c1fb461d https://doi.org/10.1002/kpm.70020

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Implication

Action research investigates how managerial actions shape employee learning during strategy changes in SMEs, suggesting implications for management efficiency.

Controlling Organizational Learning Processes During Strategy Change in Small‐ and Medium‐Sized Enterprises

Discussion

Member takes

Implication

Key Points

Cite This Study

Controlling Organizational Learning Processes During Strategy Change in Small‐ and Medium‐Sized Enterprises

Discussion

Member takes

Implication

Key Points

Cite This Study

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