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February 6, 2026BMC Nursing0 citationsOpen Access

Living With Heart Failure: Patient And Nurse Experience With An Online Support Program

”Living with heart failure” –patients’ and nurses’ experience using an online support program via a national e-health platform – a feasibility study

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Why the study?

Is the online support program 'Living with Heart Failure' feasible and acceptable for patients with heart failure and nurses?

Population

11 patients with heart failure and 4 heart failure nurses from outpatient clinics in two Swedish regions.

Design

Other

Follow-up

12 weeks

Key result

The Living with Heart Failure online support program was found feasible with all 11 patients using it at least once, and both patients and nurses reporting positive usability and acceptability after 12 weeks of use.

Authors

ESEmma SäfströmASAnna StrömbergMLMarie Lundberg

Discussion

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Overview

Feasibility in small HF cohort supports pilot testing; leaves open efficacy, scalability, and outcomes in larger trials.

Key Points

  • To investigate the feasibility of an online support program for patients with heart failure, focusing on user perceptions.
  • Conducted interviews with patients and nurses
  • Used convenience sampling to recruit patients from outpatient clinics
  • Patients engaged with the support program for 12 weeks
  • Applied deductive content analysis to interview responses
  • Collected quantitative data on patient characteristics and program usage
  • Eleven patients participated, aged 47-84, with a mean age of 66.8 years
  • All patients found the program's design clear and navigation intuitive
  • Program content was appreciated for its informativeness and accessibility
  • Nurses noted ease of use but identified time constraints as a barrier to implementation
  • The program's relevance extends beyond newly diagnosed heart failure patients

Structured PICO

Is the online support program 'Living with Heart Failure' feasible and acceptable for patients with heart failure and nurses?

P
Population
11 patients with heart failure (mean age 66.8, 5 women, 6 men) and 4 heart failure nurses from outpatient clinics in two Swedish regions.
I
Intervention
Online support program 'Living with Heart Failure' via Sweden's national e-health platform 1177, used for 12 weeks.
O
Outcome
Perception of the feasibility of the online support program (usability, design, features, and content) assessed via interviews.patient reported

A co-designed online support program for heart failure patients is feasible and acceptable to both patients and nurses, highlighting its potential utility in specialized care.

Limitations

  • Small sample size of 11 patients limits generalizability
  • Convenience sampling may introduce selection bias
  • No control or comparator group
  • Outcome measures were qualitative perceptions, not clinical efficacy or health outcomes
  • Short duration of 12 weeks may not capture long-term use or effects

Cite This Study

Säfström et al. (2026) studied Adults aged 47-84 years with diagnosed heart failure using an online support program via national e-health platform (n=11). Living with Heart Failure online support program was evaluated on Feasibility of the online support program regarding acceptability, demand, implementation, practicality, and integration. The Living with Heart Failure online support program was found feasible with all 11 patients using it at least once, and both patients and nurses reporting positive usability and acceptability after 12 weeks of use.

synapsesocial.com/papers/698585758f7c464f23008ca6https://doi.org/10.1186/s12912-026-04370-z
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Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1Developing a Web‐Based Education and Counseling Program for Heart Failure Patients2006 · 30 citations
  2. 2A Personalized and Interactive Web-Based Health Care Innovation to Advance the Quality of Life and Care of Patients With Heart Failure (ACQUIRE-HF): A Mixed Methods Feasibility Study2017 · 9 citations
  3. 3Living well with heart failure: evaluation of an education and support programme for patients and caregivers2022 · 2 citations
  4. 4Usability of a digital health platform to support home hospitalization in heart failure patients: a multicentre feasibility study among healthcare professionals2023 · 8 citations
  5. 5Virtual Support Group for Heart Failure Patients: A Preliminary Program Evaluation2025