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This review investigates parents' perspectives on technology-mediated communication with schools, focusing on usage and effects on involvement and learning outcomes.

February 8, 2026Review of EducationOpen Access

Parents' perspectives of technology‐mediated parent–school communication: A review

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This review investigates parents' perspectives on technology-mediated communication with schools, focusing on usage and effects on involvement and learning outcomes.
Reviewed fifty-one studies related to parent-school communication.
Analyzed parents' technology usage patterns and preferences.
Evaluated the impact of technology on parental involvement and student learning.
Identified barriers such as access issues and privacy concerns.
Parents preferred emails for communication but favored phone calls for discussing issues.
Technology was seen as helpful for its instant communication capabilities.
Concerns included overcommunication and privacy of students’ information.
Overall, technology use enhanced parental involvement and positively impacted students’ learning.

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Implication

This review examines parents' views on technology-mediated communication effectiveness, indicating implications for educational practices.

Cite This Study

Lee et al. (2026) studied this question.

synapsesocial.com/papers/698827c90fc35cd7a8846b07 https://doi.org/10.1002/rev3.70137

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Implication

This review examines parents' views on technology-mediated communication effectiveness, indicating implications for educational practices.

Parents' perspectives of technology‐mediated parent–school communication: A review

Key Points

Discussion

Implication

Cite This Study

Parents' perspectives of technology‐mediated parent–school communication: A review

Key Points

Discussion

Implication

Cite This Study

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