The contingency effects of abusive supervision of coworker on helping behaviors: the relationships among the perpetrator, the victim, and the third party
Field study investigates how abusive supervision affects third-party help in hospitality workers, suggesting important moderating factors.
Key Points
This study explores how abusive supervision influences third-party helping behaviors in the workplace, focusing on contextual factors.
Conducted a field study with 500 employees from seven four- and five-star hotels in Guangdong, China.
Utilized a two-wave time-lagged survey design to measure various psychological factors.
Employed structural equation modeling to analyze the relationships and moderating effects.
Found that the impact of abusive supervision on helping behaviors is influenced by deep-level similarity, perceived supervisor support, and moral attentiveness.
Helping behavior declined when similarity was low, support was high, and moral attentiveness was low.
Highlight the complex interactions in workplace responses to abusive supervision.