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February 23, 2026Personnel Review

The flexibility paradox: co-creating flexible work arrangements amid socio-cultural, structural and equity tensions

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Authors

HSHafsah SyedaVBVimal BabuJIJuman Iqbal

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Overview

Qualitative study examines flexibility negotiations in urban Indian IT workforce, indicating socio-cultural and emotional implications.

Key Points

  • This research examines how working parents navigate and perceive flexible work arrangements while managing childcare responsibilities.
  • Conducted a qualitative study with semi-structured interviews of 36 employees in urban IT firms
  • Utilized thematic analysis and Gioia's inductive data structuring approach
  • Identified interactions among individual agency, organizational culture, and policy enactments
  • Emergence of four key themes regarding the co-construction of flexibility
  • Participants expressed appreciation for flexibility but faced guilt and managerial gatekeeping
  • Flexibility acted as both a support system and a source of stress for new parents
  • Findings revealed novel inequities related to controlled flexibility in collectivist contexts

Cite This Study

Syeda et al. (2026) studied this question.

synapsesocial.com/papers/699bee931c6c6bad53980157https://doi.org/10.1108/pr-05-2025-0441
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