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This study evaluates how text message reminders affect patient attendance amidst Haiti's sociopolitical crisis.

February 25, 2026JMIR Formative ResearchOpen Access

Acceptability and Effectiveness of Text Message Reminders to Improve Patient Attendance During the Sociopolitical Crisis in Haiti: Telephone-Based Survey

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This study evaluates how text message reminders affect patient attendance amidst Haiti's sociopolitical crisis.
Conducted a cross-sectional telephone survey of 386 patients with appointments at two health centers in Port-au-Prince.
Collected data on appointment attendance, socioeconomic status, and patient perceptions regarding text message reminders.
Performed bivariate and multivariate logistic regression analyses to identify attendance influencers.
Overall attendance rate was 67.1%, with 77.6% attendance among those receiving reminders and 60.7% among those who did not.
Patients with a satisfaction rating of 8 or higher had higher attendance rates, showing strong association with appointment compliance.
Travel time of less than 60 minutes was linked to increased attendance, while having a chronic disease decreased attendance likelihood.

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This cross-sectional survey assesses text message reminders' impact on appointment attendance, indicating high acceptability in challenging contexts.

Présumé et al. (2026) studied this question.

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This cross-sectional survey assesses text message reminders' impact on appointment attendance, indicating high acceptability in challenging contexts.