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This research explores how digital transformation influences ESG performance in banks from emerging markets, particularly during different COVID-19 phases.

February 25, 2026Competitiveness Review An International Business Journal incorporating Journal of Global Competitiveness

Digital transformation and ESG performance in emerging-market banks: asymmetric effects across environmental, social and governance pillars

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DBDorsaf BentalebHigher Institute of Management

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Implication

Research examines digital transformation's asymmetric effects on ESG performance in emerging-market banks, indicating varied impacts across dimensions.

Key Points

This research explores how digital transformation influences ESG performance in banks from emerging markets, particularly during different COVID-19 phases.
Utilized a two-step Generalized Method of Moments (GMM) approach for panel data analysis.
Sample included 250 banks from 25 emerging countries from 2012 to 2024.
Decomposed digitalization into technological foundation and technological application.
Analyzed data across pre-COVID, COVID, and post-COVID periods.
Digital technologies enhance the social performance of banks, especially in terms of financial inclusion.
Environmental and governance aspects suffer due to increased energy demands and complexities in managing digital systems.
COVID-19 accelerated digital adoption but also intensified governance and environmental challenges.
Post-COVID, banks adopted a more balanced approach to mitigate negative environmental and governance effects.

Cite This Study

Dorsaf Bentaleb (2026) studied this question.

synapsesocial.com/papers/699e9152f5123be5ed04ecb7 https://doi.org/10.1108/cr-06-2025-0189

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Implication

Research examines digital transformation's asymmetric effects on ESG performance in emerging-market banks, indicating varied impacts across dimensions.

Digital transformation and ESG performance in emerging-market banks: asymmetric effects across environmental, social and governance pillars

Discussion

Member takes

Implication

Key Points

Cite This Study

Digital transformation and ESG performance in emerging-market banks: asymmetric effects across environmental, social and governance pillars

Discussion

Member takes

Implication

Key Points

Cite This Study

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