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August 19, 2026Open Access

Digital Transformation and Sustainable Banking Performance: The Role of ESG, Risk Management, and Operational Efficiency

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Authors

SWShohaib Raza Warraich

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Overview

Quantitative study reveals digital transformation improves sustainable performance in commercial banks, indicating key mediating roles for ESG, risk controls, and operational efficiency.

Key Points

  • To examine the direct effect of digital transformation on sustainable banking performance and determine the mediating roles of ESG practices, risk management effectiveness, and operational efficiency.
  • Analyzed secondary data collected from publicly listed commercial banks covering the 2018–2024 period.
  • Applied Partial Least Squares Structural Equation Modelling (PLS-SEM) to test structural relationships and mediation effects grounded in Dynamic Capability Theory, Stakeholder Theory, and the Resource-Based View.
  • Digital transformation significantly enhanced sustainable banking performance through direct and indirect pathways.
  • ESG practices, risk management effectiveness, and operational efficiency significantly and partially mediated the relationship between digital transformation and sustainable banking performance.

Cite This Study

Shohaib Raza Warraich (2026) studied this question.

synapsesocial.com/papers/6a85632803308d306e2d61fehttps://doi.org/10.5281/zenodo.21969990
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