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The study aims to assess the acceptability and effectiveness of a mental health counseling app for urban youth in South Africa.

February 26, 2026Open Access

Acceptability and Effectiveness of a New Mental Health Counseling App Among Urban Youth in South Africa: Six-Month Outcomes

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The study aims to assess the acceptability and effectiveness of a mental health counseling app for urban youth in South Africa.
Mixed-methods approach with pre- and post-intervention surveys and qualitative interviews.
Utilized Likert scale to measure user satisfaction.
Analyzed data with descriptive and inferential statistics.
Mean user satisfaction score of 4 out of 5, indicating moderate acceptance.
App showed effectiveness in reducing anxiety levels (p < 0.01).
Further investigation is needed for its impact on depression.

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Mixed-methods research evaluates anxiety reduction and user satisfaction in urban youth, indicating potential for improvement.

Mngqibisa et al. (2003) studied this question.

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