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To assess the utilization of adolescent mental health services and the role of mobile apps in Cape Town.

March 15, 2026Open Access

Mobile Apps in Adolescent Mental Health Services Utilization: A Mixed Methods Study in Cape Town, South Africa

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To assess the utilization of adolescent mental health services and the role of mobile apps in Cape Town.
Conducted mixed methods study combining quantitative surveys and qualitative interviews
Included adolescents and service providers in Cape Town
Analyzed mobile app usage rates across urban and rural populations
Mobile app usage significantly higher among urban youth (75%) than rural youth (40%)
Identified stigma and accessibility barriers affecting service utilization
Highlighted the need for culturally sensitive apps and enhanced digital literacy programs

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Mixed methods study reveals urban youth use mobile apps more, suggesting a digital divide in care access.

Nomsink Viljoen (2013) studied this question.

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