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This research aims to evaluate patient satisfaction in telemedicine programmes in remote northern Ghana.

March 4, 2026Open Access

Patient Satisfaction in Telemedicine Delivery Programmes within Remote Northern Ghana: A Comparative Analysis Over Five Months

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Mixed-methods analysis reveals higher patient satisfaction with interactive video calls in remote healthcare settings.

This research aims to evaluate patient satisfaction in telemedicine programmes in remote northern Ghana.
Mixed-methods approach including surveys and qualitative interviews.
Comparison of patient satisfaction between interactive video calls and text-based communication.
Data collected from patients enrolled in telemedicine programmes.
Patient satisfaction was 85% for interactive video calls versus 60% for text-based methods.
Telemedicine programmes improved healthcare access in remote areas of Ghana.
Interactive video calls demonstrated superior patient satisfaction.

Abena Adzube (2006) studied this question.

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