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March 8, 2026Design Science4 citationsOpen Access

Artificial intelligence across design thinking: a qualitative review

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AMA. MirzaeiMPMohamadreza PazhouhanMJMohammad Jahanbakht

Key Points

  • This review aims to synthesize the roles of artificial intelligence in design thinking models while addressing ethical implications and governance needs.
  • Conducted a qualitative review following the SPAR-4-SLR protocol.
  • Searched the Web of Science for eligible studies published from 2005 to August 2025.
  • Assembled a corpus of 205 studies for comparative synthesis.
  • AI augments stages of design thinking, enhancing prototyping and emphasizing ethical decision-making.
  • Privacy concerns and interpretability issues are significant risks associated with AI integration in design thinking.
  • The review suggests the need for governance frameworks to ensure responsible AI deployment and to address boundary conditions.

Abstract

Abstract Artificial intelligence is increasingly interwoven with design thinking (DT), yet comparative, stage-by-stage syntheses across canonical DT models remain scarce. This literature review maps how AI augments and challenges the major stages of widely used models and relates these effects to five illustrative domains. Following the SPAR-4-SLR protocol, we searched the Web of Science (2005–August 2025), screened records in two stages and assembled a corpus of 205 eligible studies for comparative synthesis. Across models, AI scales early-stage evidence work through large-N text and behavioral analytics, widens ideation via generative systems and accelerates prototyping and testing through simulation and predictive evaluation; at the same time, risks include bias, privacy and sovereignty concerns, evaluation opacity and homogenization of creative output. The weight of evidence supports hybrid intelligence: allocate divergent exploration primarily to AI while retaining human judgment for convergent selection and ethical decision-making. A complementary AI-native “Stingray” model highlights concurrent train–develop–iterate workflows that treat AI as a co-designer, while underscoring governance needs around interpretability and auditability. Overall, the review offers a model-by-model, stage-specific map of AI’s roles in DT, along with practical guidance for responsible deployment and research priorities for assessing boundary conditions and external validity.

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Cite This Study

Mirzaei et al. (2026) studied this question.

synapsesocial.com/papers/69acc5bd32b0ef16a40507c0https://doi.org/10.1017/dsj.2026.10054
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