Mixed-methods study explores language barriers impacting communication in Moroccan pan-African companies, indicating a need for language training programs.
Cross-cultural management challenges are prevalent in multinational companies operating across diverse cultural landscapes. In Morocco, these challenges are particularly pronounced due to its strategic location and economic potential within the African continent. This mixed-methods study employs a combination of exploratory interviews, focus group discussions, and structured surveys. Quantitative data are analysed using descriptive statistics and thematic analysis for the qualitative components. Findings indicate that language barriers significantly impede communication in Moroccan pan-African companies, with 45% of respondents experiencing these issues on a daily basis. The integration of cross-cultural management challenges through mixed-methods research provides deeper insights into specific operational issues faced by companies operating across Morocco and the broader African continent. Organizations should prioritise language training programmes to mitigate communication barriers, thereby enhancing cross-cultural effectiveness.
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Mansouri et al. (2010) studied this question.
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