Evolving Information and Communication Technology and Insurance Regulation and Supervision

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Key Points

The aim is to explore how advancements in information technology affect insurance regulation and supervision.
Examined recent developments in communication technology impacting the insurance sector.
Outlined regulatory changes accommodating digital records and methods since 2000.
Analyzed the role of big data and automation in the insurance value chain.
Insurance regulation is shifting from paper-based to electronic methods.
Digitalization and automation are evolving the insurance industry's operations.
While there are benefits in efficiency and customer enhancement, risks of discrimination and exclusion are also emerging.

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This analysis reviews the impact of information technology on insurance regulation, highlighting challenges and opportunities.

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Takahiro Yasui (2025) studied this question.

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