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Commentary highlights the impact of first impressions on therapeutic alliance and health outcomes in patients.
The initial encounter between clinician and patient represents a critical yet often undervalued moment in healthcare delivery. This commentary emphasizes that first impressions are not merely social pleasantries but foundational determinants of therapeutic alliance and patient outcomes. The quality of initial human connection-characterized by authentic presence, genuine attention, and visible respect for patient humanity-establishes the scaffolding upon which therapeutic relationships are constructed. Research demonstrates that patients who perceive themselves as genuinely seen and heard in opening moments exhibit greater satisfaction, improved treatment adherence, and measurably better health outcomes.
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Michael J. Daly (2026) studied this question.
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