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The aim is to assess the integration of smart fare payment systems into paratransit minibuses to enhance service quality and revenue mechanisms.

April 3, 2026SustainabilityOpen Access

Smart Payment Method Evaluation for a Cash-Based Paratransit System

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The aim is to assess the integration of smart fare payment systems into paratransit minibuses to enhance service quality and revenue mechanisms.
Evaluated smart fare payment applicability using multi-criteria evaluation framework.
Considered economic, technological, operational, and legal criteria.
Applied AHP and TOPSIS techniques for analysis.
Conducted a pilot application comparing cash-based and smart payment structures.
Adopting smart fare payment systems may enhance sustainable service quality.
The implementation supports more robust control mechanisms.
It promotes transparency in revenue collection.

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Evaluates the impact of smart fare payment systems on sustainable service quality in paratransit minibuses, suggesting improvements in operations.

Onur Sahin (2026) studied this question.

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Evaluates the impact of smart fare payment systems on sustainable service quality in paratransit minibuses, suggesting improvements in operations.