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April 12, 2021Annals of Operations ResearchOpen Access

Conversational commerce: entering the next stage of AI-powered digital assistants

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Authors

JBJanarthanan BalakrishnanYDYogesh K. Dwivedi

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Cite This Study

Balakrishnan et al. (2021) studied this question.

synapsesocial.com/papers/69d1912cd0492c142a64da83https://doi.org/10.1007/s10479-021-04049-5
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