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June 1, 2002American Journal of Distance Education622 citations

Comparing Student Satisfaction With Distance Education to Traditional Classrooms in Higher Education: A Meta-Analysis

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MAMike AllenJBJohn BourhisNBNancy Burrell

Key Points

  • The aim is to compare student satisfaction in distance education versus traditional classrooms using a meta-analysis approach.
  • Conducted a meta-analysis on existing empirical literature regarding student satisfaction in education settings.
  • Analyzed the effect sizes, focusing on average r values while managing outliers.
  • Compared different distance education methods based on the presence or absence of interactive links.
  • Slight preference for traditional education was found (average r = .031).
  • No significant difference in satisfaction between distance education with and without interactive links.
  • Student satisfaction decreases when more instructional formats are added (written to audio to video).

Abstract

Meta-analysis provides a method of quantitatively summarizing and comparing empirical literature to reduce Type I and Type II error. The meta-analysis described here indicates a slight student preference for a traditional educational format over a distance education format (average r = .031, after the deletion of outliers), and little difference in satisfaction levels. A comparison of distance education methods that include direct interactive links with those that do not include interactive links demonstrates no difference in satisfaction levels. However, student satisfaction levels diminish as additional information is added to the available channel of instruction (e.g., written to audio to video). The findings support those of researchers arguing that distance education does not diminish the level of student satisfaction when compared to traditional face-to-face methods of instruction.

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Cite This Study

Allen et al. (2002) studied this question.

synapsesocial.com/papers/69d971fd94760e72e6a3c810https://doi.org/10.1207/s15389286ajde1602_3
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