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September 1, 1991Journal of Consumer Research

Perceived Control and the Effects of Crowding and Consumer Choice on the Service Experience

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Authors

MHMichael K. HuiUniversity of MacauJBJohn BatesonCity, University of London

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Cite This Study

Hui et al. (1991) studied this question.

synapsesocial.com/papers/69d97d210d540cafc5835b79https://doi.org/10.1086/209250
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Also Consider

Synapse has enriched 2 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1On the distinction between density and crowding: Some implications for future research.1972 · 749 citations
  2. 2Life events and substance use among adolescents: Mediating effects of perceived loss of control and meaninglessness in life.1986 · 393 citations